Given the digital nature of our products, refund requests are not possible for most circumstances. Store credits may be provided at our discretion. Videos are encoded in standard h.264 codec, MP4 format, which plays on nearly every modern mobile device or computer.

Preview images and videos depict screenshots from the actual product, and are selected in good faith to accurately represent the product you are receiving. 

If you are having any technical difficulties, or if you have a question, concern, or any other issue with a product, please Contact Us with your order number and we will be happy to assist you!